Public Offer

This document is an official offer (public offer) by KayraSMM, operating at bilipbilmeden.com (the "Provider"), to enter into a paid services agreement on the terms below with any person who accepts it (the "Customer").

1. Subject of the agreement

The Provider supplies promotion services for social networks and other online platforms: increasing the number of followers, likes, views, comments and other engagement metrics. The exact list, contents and price of every service are published in the catalogue at bilipbilmeden.com and form an integral part of this agreement.

Services are delivered remotely, through the Customer's account on the Provider's website. No physical goods are shipped.

2. When the agreement is concluded

The agreement is concluded once the Customer performs any of the following (acceptance of the offer):

• registers an account at bilipbilmeden.com;
• tops up the account balance;
• places an order for any service from the catalogue.

By doing any of the above the Customer confirms having read this offer, the Terms of Service, the Privacy Policy and the Refund Policy, and accepts them in full. The agreement is concluded electronically and has the same force as a written one.

3. Price and payment

The price of each service is stated on its catalogue card and depends on the ordered volume. The total is shown before the order is confirmed, so the Customer sees it before any money is charged.

Payment is made in advance: the Customer tops up the account balance using one of the methods available on the site, and the balance is charged when the order is placed. The list of available payment methods is published on the site. Payment system fees for the transfer are paid by the Customer unless the payment system states otherwise.

Funds on the balance are not electronic money, bear no interest and can only be used to pay for the Provider's services.

4. Delivery terms and timing

An order is sent to fulfilment automatically and immediately after the balance is charged. The expected start time and the delivery speed are stated on the card of each service.

No shipping is involved. The services are digital and are delivered directly to the account, post or link the Customer provides. There are no territorial restrictions on the Customer's location: the services are available from any country where receiving them is not prohibited by local law.

The result is reflected in the order status in the account and in the "Orders" section. A service is deemed delivered once the order reaches the "Completed" status. No separate acceptance certificate is issued; if the Customer raises no substantiated objection within 3 calendar days of completion, the service is deemed accepted without remarks.

5. Rights and obligations

The Provider undertakes to deliver the service as described in the catalogue, to keep the account area working and to answer the Customer through the "Support" section and the contacts published on the site.

The Customer undertakes to supply accurate data for fulfilment (a working link, a public profile, a correct post identifier) and not to change it while the order is running. The Customer is responsible for checking that the ordered service does not breach the rules of the social network or the law of their country.

The Provider may refuse or suspend fulfilment if an order is aimed at harming third parties or contradicts the law.

6. Refunds and payment cancellation

The refund procedure, the request and review windows, the term and method of the actual payout, and the list of cases where no refund is made are described on the Refund Policy page, which forms an integral part of this offer.

7. Liability

The Provider acts as an intermediary between the Customer and the service suppliers and is not affiliated with any social network. The Provider is not liable for changes in the algorithms and rules of social networks, for actions taken by platform administrations against the Customer's account, or for a result differing from the Customer's expectations where the service was delivered as described.

In any case the Provider's liability is limited to the price of the specific order in dispute.

Neither party is liable for failure to perform caused by force majeure, including outages of social networks, payment systems and communication channels.

8. Personal data

How personal data is collected, processed and stored is described in the Privacy Policy, which forms an integral part of this offer.

9. Validity and amendments

The offer is valid from the moment it is published and until it is withdrawn by the Provider. The Provider may amend it unilaterally; a new version takes effect once published on this page. An order already placed is governed by the version in force on the date it was placed.

The current version is always available at bilipbilmeden.com/offer.

10. Provider details and contacts

Service name: KayraSMM, website: bilipbilmeden.com.

Support: fhrqasd@gmail.com, the "Support" section in your account, and the contacts listed on the Contacts page.